Control UPS & FedEx Costs With Shipment-Level Analysis

Key answer: To control UPS and FedEx costs, measure transportation and fees separately, review the agreement, and compare proposed changes on the same shipment history. Check operational fit and verify the implemented pricing on invoices before counting the savings.

Control UPS & FedEx Costs

How to Effectively Control Your UPS and FedEx Costs

In order to effectively manage and reduce costs with UPS and FedEx, one needs time. Between analyzing one’s shipment profile, developing a strategy, preparing an RFP, and negotiating with the carriers, implementing an A+ agreement with UPS and FedEx often requires several months of preparation and execution. If operational changes are required, it can take even longer.

Data is king!!! Before you prepare to tackle any negotiations, it is critical to gain visibility to your data. Having detailed knowledge of your shipment data will provide the basis for any negotiations with the carriers, help assess packaging (dimensional weight) issues, as well as identify areas where simple fixes can be made. The following are some steps to take now, which can lead to significant savings, especially with the changes to dimensional weight practices in January 2015.

OPERATIONAL CHANGES

A common issue that shippers identify once they have visibility is that they are significantly overpaying for unexpected charges. Unexpected charges most often derive from one or more of the following; shipping charge corrections, late payment fees (six percent with UPS), declared value (often generated by a vendor), Next Day Air AM or other “time sensitive” charges, address corrections, and from services that aren’t receiving the anticipated (or any) discounts. By gaining visibility to any of these items, organizations can develop internal processes to move less time sensitive shipments to the appropriate service levels, implement solutions to eliminate incorrect charges, change accounting practices, and implement shipping procedures with its vendors.

PACKAGING AND THE IMPACT OF DIMENSIONAL WEIGHT

Data will also provide the details needed to identify necessary improvements to address any dimensional weight issues. That can typically either be managed by changing box sizes (depending on the commodities and service levels) or by negotiating the necessary changes with the carrier(s). Note that UPS and FedEx discontinued the benefit of the 5,184 cubic inch dimensional weight tolerance for Ground and HD shipments in January 2015, so in those cases, the actual weight is only considered when determining the billable weight if it’s greater than the dimensional weight. Keep in mind that the carriers typically run out of space before they exceed weight requirements, so whenever a dimensional weight issue can be addressed through internal changes, that’s ideal. This then improves a shipper’s position to negotiate other items in the agreement rather than focusing on the dimensional weight factor or cubic foot threshold.

DISCOUNTS

The most apparent opportunity for containing costs often lies within the rates themselves. All too often, we find that a shipper’s agreement has expired or the revenue spend has changed so that the anticipated earned discount tier is not being met. The solution may be as simple as having the tier adjusted and reset or you may want to negotiate new discounts that’s based on the current shipment profile and spend.

Options exist to hire a third party to assist with negotiations, or simply provide pricing targets based on your shipment characteristics. Gaining visibility to the pricing that’s appropriate based on various characteristics is an absolute necessity, in order to have success in negotiating with UPS and FedEx. After all, the devil is in the details.

ACCESSORIAL CHARGES

Rank accessorial charges by their impact on your invoices and discuss commercially available concessions. Fuel calculations and the charges they apply to depend on the carrier, service, date and agreement.

  • Residential Delivery Charges
  • Delivery Charges
  • Pickup Charges
  • Return Services Charges
  • A.M. Charges
  • International Extended Area Charges
  • Saturday Delivery and Pickup
  • Large Package Surcharge

Although the typical mid-market shipper won’t have the leverage to negotiate a reduction or a cap to the fuel surcharge, the rates and select accessorial charges that are impacted by the fuel surcharge can be reduced, which effectively reduces the fuel surcharge.

Whether you prioritize your logistics needs on any combination of convenience, reliability, on time performance, controlling damages, or any other criteria, we all want to work with a reliable carrier that meets our service expectations. Although FedEx and UPS justify their rates and increases by claiming to protect margins and yield, they are still, in the end run, competing for your business. As a result, there remains pricing flexibility from the carriers consistent with what we have seen in the past.

ParcelLogix supports carrier contract analysis, negotiation and ongoing spend visibility. Compare the agreed scope, baseline and fees when evaluating a provider.

  • Business intelligence and cost-reduction solutions they need to better manage their transportation expenses.
  • Data gathering, analysis, and benchmarking tools
  • Proprietary software and intelligence that applies our extensive carrier pricing expertise to identify areas where you can reduce shipping costs.
  • Non-intrusive strategies to help companies have effective negotiations with UPS®, FedEx®, & DHL Express®.

Frequently Asked Questions

How can I reduce my UPS and FedEx costs?

Analyze your shipment data to understand your profile, benchmark rates against market data, negotiate accessorial caps, optimize packaging for DIM weight, and consider adding regional carriers to create competitive tension.

What is an RFP in parcel shipping?

A Request for Proposal (RFP) asks eligible carriers to price a defined shipment profile and service requirement. Its value comes from comparable written proposals; it does not guarantee a specific rate reduction.

How do I know if I am overpaying for shipping?

If you have not benchmarked your rates in over 12 months, have not solicited competitive bids, or do not track accessorial charges separately from base rates, you are likely overpaying.

Apply this to your shipping costs

ParcelLogix helps businesses with $1 million or more in annual parcel spend analyze costs and negotiate carrier agreements. Explore our parcel contract negotiation process, see ParcelLytics spend analytics, or request a free savings assessment.